COMFY COUCHES PURCHASE AGREEMENT

  • I understand that I am purchasing custom wholesale furniture direct from the manufacturer. 
  • I understand that Comfy Couches is not affiliated with any retailers that may be mentioned on this website.  Comfy Couches has a different manufacturer than any said retailers.
  • Although we can provide you with an estimate of when your furniture will arrive at our warehouse, we can not guarantee that it will arrive by a particular date.
  • The product was designed and constructed according to the product invoice. Floor models are purchased "as-is." If the product was not made exactly according to the invoice or is defective in any way, the discrepancies must be reported to Comfy Couches within two weeks of the pickup/delivery date. Every effort will be made to ensure customer’s complete satisfaction.
  • Merchandise is not considered defective if made according to invoice specifications. In this case, there will be no refunds or exchanges. Comfy Couches is not responsible if the furniture does not fit in the intended space. Please confirm measurements prior to completing your order. Please review and sign your purchase order to confirm that it is correct. This includes any modifications to standard sizes (e.g. extra deep seat cushions, down seat cushions, contrast piping, etc.).
  • Once Comfy Couches receives payment in full (online customers) or a 50% deposit (local customers), the order will be submitted to the factory for production. If production has already begun on your order, we are not able to accept cancellation. Cancellations will be handled on a case-by-case basis as circumstances differ. In order for cancellation to be considered, Comfy Couches must receive the request in writing. Please confirm that such cancellation requests have been received. We are not responsible for mail delays, unreceived emails, faxes or phone messages.  Cancellations may be subject to a fee to cover any incurred expenses.
  • For out-of-state orders, do not rely on the color of the fabric depicted on your computer monitor. Please verify the color and type of fabric by requesting a fabric swatch prior to finalizing your order. Fabric dye lots vary - especially with twill, brushed twill and denim fabrics. The color you receive on your furniture may vary slightly from the fabric swatch you receive.
  • There will be a $20 returned check fee in the event that a check is returned through the banking system for any reason. In this case, further payments must be made with cashier's check made payable to Comfy Couches - no exceptions.
  • It is the customer’s responsibility to pickup merchandise. Merchandise must be picked up within 3 days of notification unless arrangements are made in advance with Comfy Couches. Merchandise that is not picked up within three (3) days of notification may incur a storage fee. (Not applicable to orders being shipped out-of-state. Arrangements must be made at time order is placed.)
  • Customers who wish to pay with a credit card must pay in full at the time the order is placed. We accept Visa and MasterCard. Customer may elect to pay a 50% deposit via credit card, then pay the remaining balance with a personal or cashier’s check (local customers only).



I AGREE TO THE ABOVE TERMS AND TO THE TERMS OF THE PRODUCT WARRANTY:

Signature: ______________________________

Customer Name: __________________________

Date: _________ P.O. #: ______________

Comfy Couches Rep. Initials: ____




 


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